Patient Experience Representative-Plastic Surgery (Full-Time)

The Iowa Clinic•West Des Moines, IA

29d•Onsite

About The Position

Wondering what a day in the life of a Patient Experience Representative- Plastic Surgery at The Iowa Clinic might look like? Arrive at work in the morning – no night shifts here! Represents the clinic by providing advanced level patient services as the main contact on the phones helping patients schedule appointments. Strives to create The Iowa Clinic Experience with each interaction. Leave in the evening – hooray for working standard clinic hours! This job might be for you if you have…

Requirements

High School diploma or equivalent required.
No medical office experience necessary, we will train you!
Highly motivated to work in a healthcare setting.

Nice To Haves

You love exceeding people’s expectations
You enjoy having fun where you work
Finding meaningful connections is what you live for

Responsibilities

Represents the clinic by providing advanced level patient services
Main contact on the phones helping patients schedule appointments
Strives to create The Iowa Clinic Experience with each interaction

Benefits

One of the best 401(k) programs in central Iowa, including employer match and profit sharing
Employee incentives to share in the Clinic’s success
Generous PTO accruals and paid holidays
Health, dental and vision insurance
Quarterly volunteer opportunities through a variety of local nonprofits
Training and development programs
Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
Monthly departmental celebrations, jeans days and clinic-wide competitions
Employee rewards and recognition program
Health and wellness program with up to $350/year in incentives
Employee feedback surveys
All employee meetings, team huddles and transparent communication