PATIENT EXPERIENCE LIAISON (NON-RN) PRN

UHS • El Paso, TX

7d

About The Position

The Patient Experience Liaison will assist and communicate with patients, families, and visitors. The liaison keeps them informed about next steps throughout the patients stay. The Patient Care Liaison acts as an intermediary between hospital departments and patient/family to bring about the most effective treatment and positive hospital experience.

Requirements

• Bachelor's Degree in Business, Marketing
• Two (2) years of related experience, with knowledge of psychiatric patient care techniques with an understanding of mental illness, preferred.
• Successful completion of Handle With Care Training within 90 days of employment and prior to assisting with restraining procedures.
• May be required to work overtime.
• Some holidays and weekends are required.
• Must have current CPR Certification.

Nice To Haves

• knowledge of psychiatric patient care techniques with an understanding of mental illness

Responsibilities

• Assist and communicate with patients, families, and visitors.
• Keep patients and families informed about next steps throughout the patients stay.
• Act as an intermediary between hospital departments and patient/family to bring about the most effective treatment and positive hospital experience.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level