Patient Experience Internship - Summer 2026

Sentara Hospitals•Norfolk, VA

19h•Onsite

About The Position

Sentara Health has several Summer 2026 Internship opportunities. Before applying, please review the job description to ensure the role aligns with your academic program or area of interest. We encourage you to apply if your coursework or experiences connect to the work described below. As a Patient Experience intern, you will support patient experience initiatives by tracking and analyzing data; conducting observations and audits across inpatient units, the emergency department, and outpatient areas; assisting with training and educational materials; rounding on non‑clinical patient needs; and completing wayfinding assessments with improvement recommendations. This internship provides a meaningful learning experience where you’ll work side‑by-side with a supportive team member. You’ll take on real project responsibilities and assist with initiatives that help drive the department’s work forward. Sentara Leigh Hospital , located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region’s only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won’t heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Requirements

Must be currently pursuing and/or enrolled in a college or university at an undergraduate or graduate level.

Responsibilities

Support colleagues with project tasks and deliverables
Help with administrative duties, such as scheduling meetings or preparing reports
Conduct research and analysis on topics relevant to the department
Contribute to the development and execution of projects
Prepare and organize data for presentations and reports
Participate in team meetings and brainstorming sessions
Communicate ongoing progress related to currently assigned tasks and assist with day-to-day operations.

Benefits

Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met