Patient Experience Internship - Summer 2026

Sentara HealthNorfolk, VA
3dOnsite

About The Position

Sentara Health has several Summer 2026 Internship opportunities. Before applying, please review the job description to ensure the role aligns with your academic program or area of interest. We encourage you to apply if your coursework or experiences connect to the work described below. As a Patient Experience intern, you will support patient experience initiatives by tracking and analyzing data; conducting observations and audits across inpatient units, the emergency department, and outpatient areas; assisting with training and educational materials; rounding on non‑clinical patient needs; and completing wayfinding assessments with improvement recommendations. This internship provides a meaningful learning experience where you’ll work side‑by‑side with a supportive team member. You’ll take on real project responsibilities and assist with initiatives that help drive the department’s work forward.

Requirements

  • Must be currently pursuing and/or enrolled in a college or university at an undergraduate or graduate level.

Responsibilities

  • Support colleagues with project tasks and deliverables
  • Help with administrative duties, such as scheduling meetings or preparing reports
  • Conduct research and analysis on topics relevant to the department
  • Contribute to the development and execution of projects
  • Prepare and organize data for presentations and reports
  • Participate in team meetings and brainstorming sessions
  • Communicate ongoing progress related to currently assigned tasks and assist with day-to-day operations.

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
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