Patient Experience Associate
About The Position
Under supervision, performs secretarial duties, utilizing kledge of medical terminology and hospital, clinical, or laboratory procedures. At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're to help you thrive in work and life. A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunkortreat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. WellBeing & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your longterm wellness with a 403(b) retirement plan andpany match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wver your passion leads. We also continuously reviewpensation to ensure marketpetitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy fourseason recreation, affordable living, toprated schools, minor league sports, craft brews, a closeknitmunity, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. United Health Services (UHS) is a locally owned, notforprofit healthcare system in New York's Southern Tierprising four hospitals, longterm care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for twothirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a d purpose: to improve the health and wellbeing of themunities we serve. Every employee plays a meaningful role in fulfilling our mission—we'd love for you to consider joining us!
Requirements
- High School Diploma or equivalent.
Nice To Haves
- Two years' experience in medical environment with working kledge of insurance applicable to outpatient medical care.
- Proficientputer skills, kledge of Medical Terminology, experience with scheduling.
- Current driver's license
Benefits
- medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week
- flexible plan options and coverage tiers
- discounted childcare through Bright Horizons
- voluntary benefits like pet insurance, legal services, and identity theft protection
- PTO starts accruing so you can take time to recharge
- 403(b) retirement plan andpany match
- flexible spending accounts
- access to financial advisors
- up to $400/year in wellness rewards
- 24/7 EAP counseling
- virtual mental health support
- a food pantry
- PTO donation program
- professional attire through the Classy Closet
- access to 100,000+ online courses
- leadership programs
- tuition reimbursement
- clinical ladders
- internal mobility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
