Patient Educator - Certified Diabetes Educator – West Region (PST) – Remote
About The Position
This is posted in anticipation of a future role Patient Educator - Certified Diabetes Educator – West Region (PST) – Remote We are excited to announce that we are currently looking for a Patient Educator (PE) to join our team. The Patient Educator (PE) will provide education about specific diabetes treatments, and resources to help patients better begin and manage their diabetes and resources associated with their prescribed medication. PE’s are responsible for participating in one-on-one communications with enrolled patients by telephone, video platforms, email and SMS strictly following the guidelines of the program. Since the program is strictly educational based, PE’s do not provide medical advice or work clinically within this role.
Requirements
- Bachelor’s Degree
- 3+ year as a Certified Diabetes Educator (CDE) or Certified Diabetes Care and Education Specialist (CDCES)
- Complete understanding and application of principles, practices, and standards in diabetes care directly with patients
- Must reside in country where the job is posted.
Nice To Haves
- Registered Nurse, Registered Dietitian, Physician Assistant, Nurse Practitioner, Pharmacist, or other relevant certifications that are Healthcare relate
- Contact Center Experience using a telephony platform
- Bilingual (i.e., fluency in Spanish and English)
- Motivational Interviewing experience
Responsibilities
- Must work from a dedicated workspace in their primary home residence
- Experience with direct patient interaction and support for persistence and compliance
- Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines
- Demonstrated effective presentation skills; excellent interpersonal (written/verbal/virtual) communication skills
- Demonstrated ability to work independently fast-paced work environment
- Demonstrated ability to build relationships with customers and cross-functional partners
- Fully competent in MS Office (Teams, Word, Excel, PowerPoint, SharePoint)
- Excellent documentation accuracy
- Drive and enthusiasm for supporting patients
- Excellent listening and problem-solving skills
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
