Patient Education Manager

The Eye Associates • Sarasota, FL

1h

About The Position

The Eye Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

The Regional Patient Education Manager is responsible for developing, implementing, and overseeing patient education programs across assigned regions to support high-quality care, patient engagement, and regulatory compliance. This role ensures patient education materials and initiatives are accurate, accessible, consistent, and aligned with organizational goals and standards across multiple locations.

Requirements

• High school diploma or GED required; equivalent education and experience considered
• Minimum of 5+ years of relevant healthcare experience
• Strong knowledge of healthcare regulations, accreditation requirements, and patient education standards
• Excellent written and verbal communication skills
• Strong organizational, leadership, and project management abilities
• Ability to manage multiple initiatives across regions and collaborate with diverse teams

Responsibilities

• Develop, manage, and evaluate patient education programs and materials across assigned regions
• Ensure all patient education content complies with regulatory, accreditation, and organizational standards
• Partner with regional and site-level clinical leadership and interdisciplinary teams to assess patient education needs
• Standardize and oversee patient education strategies to improve patient understanding, outcomes, and satisfaction
• Monitor program effectiveness using data, audits, and feedback; recommend and implement improvements
• Provide guidance, training, and support to staff related to patient education initiatives and best practices
• Maintain current, accurate patient education resources, documentation, and tools
• Serve as a regional subject matter expert for patient education standards and initiatives
• Support quality improvement efforts related to patient education and engagement

Benefits

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED