Patient Education Coordinator

Eye Health America LLC • Port Charlotte, FL

11h

About The Position

Eye Health America partners with leading eye care practices across the Southeast, providing operational, strategic, and administrative support to deliver exceptional patient care. Quigley Eye Specialist, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. This role is primarily responsible for all patient communication for surgery. The successful candidate must have an optimistic outlook on life and excellent interpersonal skills. Overtime may be required, and some travel may be needed. Eye Health America supports the expansion of leading eye care practices through organic growth and strategic partnerships, led by an experienced team with over 100 years of combined practice management experience. They partner with best-in-class practices and ambulatory surgery centers to deliver full-service, integrated eye care, focusing on providing support that allows providers and teams to deliver exceptional clinical care and an outstanding patient experience. The company's purpose is making lives better with personalized eyecare, guided by values such as being People-Focused, providing Heartfelt Service, fostering Mutual Respect, acting with Honesty & Transparency, being Result-Oriented, and having a Growth Mindset.

Requirements

• High School Diploma or equivalent.
• Valid and active Driver’s License.
• Two years’ experience in a healthcare or patient education role.

Responsibilities

• Demonstrate comprehensive knowledge of all aspects of eye surgery to effectively address patient inquiries.
• Efficiently schedule surgeries, coordinating with patients and providing clear instructions for pre- and post-operative care.
• Prepare detailed charts for all scheduled surgeries, ensuring accuracy and completeness.
• Have a basic understanding of how insurance works for common insurance plans in the area, such as Medicare payers, Medicare Advantage Plans, and Commercial Plans.
• Educate patients on insurance, including deductibles and out of pocket costs.
• Engage in telephone correspondence with surgical patients as needed, addressing inquiries and providing necessary information.
• Organize patient charts, systematically, and update all pertinent information for surgical procedures.

Benefits

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Employee Discount
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees