Float Patient Education Coordinator

Eye Health America LLC • Easley, SC

2d

About The Position

Eye Health America partners with leading eye care practices across the Southeast, providing the operational, strategic, and administrative support needed to deliver exceptional patient care. Backed by a leadership team with over 100 years of combined experience, we are building a trusted network rooted in quality, growth, and community impact—guided by our purpose of making lives better with personalized eyecare.

Clemson Eye, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. We are always seeking great people who aren't just searching for a job but looking to make a difference.

Primarily responsible for all patient communication for surgery. The successful candidate must be a person with an optimistic outlook on life and have excellent interpersonal skills. Travel to Simpsonville and Seneca required. Overtime may be required.

Requirements

• High School Diploma or equivalent.
• Valid and active Driver’s License.
• Two years’ experience in a healthcare or patient education role.

Responsibilities

• Demonstrate comprehensive knowledge of all aspects of eye surgery to effectively address patient inquiries.
• Efficiently schedule surgeries, coordinating with patients and providing clear instructions for pre- and post-operative care.
• Prepare detailed charts for all scheduled surgeries, ensuring accuracy and completeness.
• Have a basic understanding of how insurance works for common insurance plans in the area, such as Medicare payers, Medicare Advantage Plans, and Commercial Plans.
• Educate patients on insurance, including deductibles and out of pocket costs.
• Engage in telephone correspondence with surgical patients as needed, addressing inquiries and providing necessary information.
• Organize patient charts, systematically, and update all pertinent information for surgical procedures.

Benefits

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Employee Discount
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees