Patient Disability/Medical Leave Forms Specialist

Tri-State Orthopaedics • Pittsburgh, PA

6d • Onsite

About The Position

Tri-State Orthopaedics & Sports Medicine is an independent, well-respected and busy orthopaedic group who has been providing the Pittsburgh region with the most advanced orthopaedic care for a variety of orthopaedic conditions and injuries for almost 50 years. We are actively recruiting for a full-time Patient Disability/Medical Leave Forms Specialist (Specialist) to join the Clinical Department of our ever-expanding Practice. The Specialist is responsible for patient Family Medical Leave (FMLA) and Disability forms completion and determination for eligibility of these services in collaboration with Providers practice standards. This includes clear communication with patients and their leave/disability companies, providing resources, and ensuring leave accommodation protocols are implemented and tracked effectively. The Specialist is responsible for answering basic leave/disability questions and guiding patients and disability companies through patient's entire leave. The Specialist is also responsible for providing adequate and timely supporting records for leave/disability claims. As our Patient Disability/Medical Leave Forms Specialist, you would utilize your comprehensive knowledge of federal and state laws. The Specialist administers various leave programs, including FMLA, Family Care Act leave, Intermittent, military, disability and trip leave across all four of our practices offices.

Requirements

• Candidates must possess strong telephone and computer skills and demonstrate the ability to provide exceptional customer service with a positive and upbeat attitude in a fast-paced practice environment.
• Understanding of basic medical terminology and medical office experience required.

Responsibilities

• FMLA/Disability forms completion for the patients of all of the Tri-State physicians
• Tracking emailed/faxed forms
• Liaison between Providers and patients ensuring the process and communication is efficient and accurate while maintaining Provider disability protocols
• Answering phones/emails pertaining to forms
• Completing and sending medical records supporting claims
• Assisting with/Completing Disability Peer-to-Peer Reviews

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed