Patient Dining Solutions Support Director (Travel Required)

Compass Group • Sandy Springs, GA

10d • $90,000 - $95,000

About The Position

Under the direction of the Director of Patient Solutions Support Team, this position provides leadership for the Morrison field patient services. As such, this position focuses on new business, technology implementations, and Compass Group Patient Program support nationally.
The position and the team at large are responsible for:

Designing and implementing Morrison branded patient service programs
Training field personnel responsible for patient services
Innovation of new programs and evolution of existing programs
Support and participate in sales training on-site, in classes or otherwise stipulated as needed.

Requirements

• Minimum of 3 years in Patient Dining services experience in acute or long-term care required. Multi-unit experience preferred.
• Must be willing to travel on a regular basis – 25-50% of time.
• Strong history of process improvement knowledge, QAPI, data analysis. Six Sigma Certification is a plus.
• Demonstrates strong technical and scientific knowledge with an awareness of management consideration.
• Ability to multi-task and establish priorities.
• Must be experienced with computers and software to include Microsoft Office Suite (Outlook, Excel, Power Point, Teams), Smartsheet, and Project Management experience preferred. Webtrition experience is a plus.
• Ability to effectively communicate, verbally and in writing, to all levels of persons.
• Ability to effectively deliver public presentations.

Nice To Haves

• Multi-unit experience preferred.
• Six Sigma Certification is a plus.
• Webtrition experience is a plus.

Responsibilities

• Actively engaged in the training of Morrison Branded patient dining program standards
• Works closely with My Dining and Compass IT team members to support technology services for patient dining programs during a new business opening or technology implementation.
• Communicates effectively to ensure all deadlines and financial goals are met
• Works closely with the corporate and regional team staff to support field and corporate initiatives.
• Manage and execute various projects simultaneously
• Timely, ongoing, and consistent communication to direct reports & stakeholders to ensure deadlines and goals are met
• Completes all required documentation and reports in a timely, professional and thorough manner.
• Develops and analyzes budget data utilizing the established goals and objectives for the department.
• Communicates effectively with all team members, clients and customers. This includes telephone, written, and electronic communication.
• Participates and attends company and client meetings, staff development, and professional programs, as appropriate.
• Reads and complies with all policies and procedures of Morrison and Compass as appropriate.
• Follows client facility, Morrison and Compass safety policies and procedures to include incident reporting.
• Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact.
• Performs other tasks that may be assigned.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed