Director Patient Solutions Strategy & Value

AstraZeneca • Gaithersburg, MD

2d • Onsite

About The Position

We're building a connected, end-to-end Enterprise AI engine - uniting data foundations, AI technology, process reinvention, and business-facing AI to accelerate results across the whole value chain. Success depends on being exceptional connectors: you'll actively leverage existing capabilities, celebrate and promote reuse, export breakthrough ideas across geographies and functions, and obsess over scaling impact rather than building in isolation. If you thrive in high-collaboration environments where your role is to turn complex, cross-functional problems into reusable, enterprise-wide capabilities - and where the measure of success is adoption and scale, not just innovation - you'll have the platform (and sponsorship) to make it real.
About Global Patient Solutions
Within Global Patient Solutions, you will translate deep patient insight, behavioral science, and advances in digital and AI technologies into personalized support experiences that meaningfully improve patient care and patient experience across Oncology and Biopharmaceutical indications.
As part of AstraZeneca’s connected Enterprise AI ecosystem, you will help evolve and scale our global patient‑engagement strategy, including the Connect360 program—integrating real‑world data, patient‑reported outcomes, behavioral signals, and longitudinal engagement patterns to deliver empathetic, timely, and clinically relevant interventions at scale.
In this role, you will play a critical part in defining where we focus, how we create value for patients and markets, and how we scale sustainable, AI‑enabled patient‑support models globally.
Ultimately, you will help build a global, multi‑indication, continuous‑learning patient‑engagement engine that elevates patient experience, strengthens adherence and resilience, and sets a new benchmark for compassionate, data‑driven patient care worldwide.
Role Purpose
Strategy & Value
In this role, you will shape the Global Patient Solutions and Connect360 Strategy & Value agenda—defining where we play, how we create value, and how we scale sustainable, AI‑enabled engagement and support models worldwide.
What you will do:
Build and manage the Global C360 Strategy & Value roadmap
Develop the patient‑experience value case that guides enterprise investment
Drive global engagement and prioritization, aligning franchises and markets on the highest‑value opportunities
Shape the future of AI‑enabled patient engagement, innovation, and sustainable care models
Translate patient insight, behavioral data, and RWE into actionable strategic recommendations
Ensure solutions measurably improve patient experience, confidence, resilience, adherence, and care quality
Establish how innovation becomes scalable, repeatable enterprise capability rather than isolated pilots
This role is central to ensuring AstraZeneca delivers meaningful improvements in patient care, grounded in patient needs, behavioural insights, and real‑world evidence.

Requirements

• Degree in Life Sciences, Public Health, Biomedical Sciences, or a related scientific field
• 5+ years experience working with Biopharmaceutical and/or Oncology indications
• Strong background in patient experience, patient engagement, patient solutions, or support programs
• Deep understanding of patient needs, behaviors, and care pathways
• Experience in behavioral science, intervention design, or health‑behavior modelling
• Hands-on experience with digital health, omnichannel engagement, and patient facing technologies
• Experience in patient monitoring, risk‑signal identification, adherence/persistence programs, or RWE
• Strategic thinker with experience in value creation, prioritization, or global program work
• Ability to collaborate across Commercial, Medical, Digital Health, Data Science, PSP Operations, and multiple markets

Nice To Haves

• Exposure to AI‑enabled personalization, analytics, or emerging patient engagement support and monitoring technologies
• Understanding of global healthcare systems, access pathways, and market dynamics
• Experience building strategic frameworks, value cases, or enterprise‑level prioritization models
• Experience with patient solutions, PSP operations, or global capability building
• Ability to develop and refine strategy & value frameworks for global deployment
• Ability to translate complex, cross‑functional challenges into scalable, reusable global capabilities
• Experience shaping AI‑enabled patient‑support models and influencing long‑term strategic direction.

Responsibilities

• Define global patient‑solution opportunities and strategic direction across Oncology and Biopharmaceutical indications
• Develop value frameworks that quantify patient‑experience impact and guide franchise level prioritization
• Lead the C360 Strategy & Value framework roadmap, ensuring alignment across functions and markets
• Translate patient insight, behavioral data, and RWE into compelling value cases
• Identify where Connect360 can deliver the greatest improvement in patient care and experience
• Engage franchise and market teams to drive focus on priority indications and models
• Partner with Commercial, Medical, Digital Health, PSP/ brand market leaders to accelerate global scaling
• Support cross‑market alignment, ensuring consistent deployment of high‑value capabilities
• Collaborate with data and digital teams to enhance patient experience and strengthen global readiness
• Shape AI‑enabled patient engagement, monitoring, and personalization models
• Define sustainable, scalable, and compliant patient‑experience solutions
• Drive repeatability and reuse of capabilities across markets to maximize global impact

Benefits

• qualified retirement program [401(k) plan]
• paid vacation and holidays
• paid leaves
• health benefits including medical, prescription drug, dental, and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees