Patient Dining Services Manager 1

Sodexo•Washington, DC

19h

About The Position

Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you. Sodexo is seeking Patient Dining Manager 1 for Medstar Georgetown University Hospital in Washington, DC. MedStar Georgetown University Hospital is a not-for-profit, acute-care, teaching and research hospital with 609 beds located in Northwest Washington, D.C., Founded in the Jesuit principle of cura personalis—caring for the whole person—we are committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.

Requirements

excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily
knowledge of nutrition and specialized diets
experience with oversight of diet offices
strong management skills, preferably in health care

Responsibilities

evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
perform tray assessments to ensure food quality and presentation and tray accuracy
exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits
perform management functions that include direct supervision of hourly associates including employee development