Patient Coordinator PRN

MedQuest Associates LLC•Irmo, SC

4h•Onsite

About The Position

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf. This includes welcoming all patients and their family members, making them feel comfortable, and anticipating and attending to their needs. The role also involves checking patients in, answering and routing telephone calls, scheduling appointments, collecting patient financial responsibilities at the time of service, and performing other necessary front office/desk duties.

Requirements

High School Diploma or equivalent
0 - 2+ years of experience working in a customer support role or hospitality field
Strong customer service background and focus
Professional written and verbal communication skills
Working knowledge and ability to perform accurately and efficiently on computer
Demonstrated ability to multi-task
Ability to work in a fast-paced environment

Nice To Haves

Experience working in a physician practice or other type of medical services office
Knowledge of medical terminology
Prior patient collections experience in a medical setting
Medical records experience
Bachelor’s Degree

Responsibilities

Serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf
Welcome all patients and their family members into the imaging center
Make patients and all visitors feel comfortable
Anticipate and attend to the needs of our patients
Check patients in
Answer the telephone
Route incoming calls to the appropriate party
Schedule patient appointments
Collect balances from patients’ financial responsibility at time of service
Perform other front office/desk duties as necessary