Patient Coordinator (Pediatric)

H2 Health • Roanoke, VA

8d • Onsite

About The Position

Great Strides Rehabilitation is seeking a full-time Patient Coordinator to join our pediatric outpatient clinic in Roanoke, VA. As the first point of contact for our families, you’ll play a vital role in creating a warm, professional, and supportive experience for children receiving therapy services. You’ll manage front office operations, including patient check-in, scheduling, phone support, and coordination with our clinical and administrative teams. This is a rewarding opportunity to grow your career in healthcare administration while making a meaningful impact in the lives of children and their families.
Why Choose H2 Health
We foster a clinician-first environment that supports your personal and professional goals, offering:
Transparent competitive compensation with performance-based investment program
Flexible scheduling to support your work-life balance
In-house CEUs, mentorship, and daily clinical support
Clear career advancement paths in both clinical and leadership tracks
Comprehensive benefits, including:
o Medical, dental, and vision insurance
o 401(k) with company match
o Generous PTO and paid holidays
o Company-paid basic life and AD&D insurance
o Short-term and long-term disability
o HSA, Healthcare FSA, and Dependent Care FSA options
o Company-paid parental leave
o Supplemental life insurance (employee, spouse, child)
o Critical illness, accident, and hospital indemnity coverage
Additional perks including employee rewards, travel and entertainment discounts, pet insurance, mental health resources, and recognition programs
Student Loan Repayment Program for eligible clinicians
Employee access to therapy services, bereavement resources, and legal and credit monitoring support
A supportive, clinician-led team culture where your voice is valued
Let’s build a career that works for you. Apply now.
H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

Requirements

• High school diploma or GED
• Excellent communication and organizational skills
• Comfortable working in a fast-paced, child-centered environment
• Team-oriented mindset with a positive, welcoming attitude

Nice To Haves

• Prior experience in a medical front office or customer service role preferred

Responsibilities

• Manage front office operations
• Patient check-in
• Scheduling
• Phone support
• Coordination with our clinical and administrative teams

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Company-paid basic life and AD&D insurance
• Short-term and long-term disability
• HSA, Healthcare FSA, and Dependent Care FSA options
• Company-paid parental leave
• Supplemental life insurance (employee, spouse, child)
• Critical illness, accident, and hospital indemnity coverage
• Employee rewards
• Travel and entertainment discounts
• Pet insurance
• Mental health resources
• Recognition programs
• Student Loan Repayment Program for eligible clinicians
• Employee access to therapy services
• Bereavement resources
• Legal and credit monitoring support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED