Patient Coordinator (Pediatric)

H2 Health•Roanoke, VA

10d•Onsite

About The Position

Great Strides Rehabilitation is seeking a full-time Patient Coordinator to join our pediatric outpatient clinic in Roanoke, VA. As the first point of contact for our families, you’ll play a vital role in creating a warm, professional, and supportive experience for children receiving therapy services. You’ll manage front office operations, including patient check-in, scheduling, phone support, and coordination with our clinical and administrative teams. This is a rewarding opportunity to grow your career in healthcare administration while making a meaningful impact in the lives of children and their families. Why Choose H2 Health We foster a clinician-first environment that supports your personal and professional goals, offering: Transparent competitive compensation with performance-based investment program Flexible scheduling to support your work-life balance In-house CEUs, mentorship, and daily clinical support Clear career advancement paths in both clinical and leadership tracks A supportive, clinician-led team culture where your voice is valued Let’s build a career that works for you. Apply now. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

Requirements

High school diploma or GED
Excellent communication and organizational skills
Comfortable working in a fast-paced, child-centered environment
Team-oriented mindset with a positive, welcoming attitude

Nice To Haves

Prior experience in a medical front office or customer service role preferred

Responsibilities

Manage front office operations
Patient check-in
Scheduling
Phone support
Coordination with our clinical and administrative teams

Benefits

Medical, dental, and vision insurance
401(k) with company match
Generous PTO and paid holidays
Company-paid basic life and AD&D insurance
Short-term and long-term disability
HSA, Healthcare FSA, and Dependent Care FSA options
Company-paid parental leave
Supplemental life insurance (employee, spouse, child)
Critical illness, accident, and hospital indemnity coverage
Additional perks including employee rewards, travel and entertainment discounts, pet insurance, mental health resources, and recognition programs
Student Loan Repayment Program for eligible clinicians
Employee access to therapy services, bereavement resources, and legal and credit monitoring support