Patient Coordinator (Bilingual, Spanish)

Hero Practice ServicesLakewood, CO
22d$16 - $24

About The Position

Adventure Dental, Vision, & Orthodontics in Lakewood, CO, is currentlyseeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.   This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

Requirements

  • Attention to detail and the ability to handle a diverse workload
  • Strong interpersonal skills and a friendly and outgoing demeanor

Nice To Haves

  • Bilingual a plus
  • Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
  • Previous dental experience a plus

Responsibilities

  • Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
  • Call patients regarding appointment confirmations, reminders, and cancellations
  • Adhere to scheduling best practices to ensure the patient’s time is being optimized
  • Review patient and family health needs to ensure all needs are met
  • Coordinate patient flow by keeping the appointment schedule organized and full
  • Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
  • Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
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