Patient Coordinator- Per Diem

Akumin•Jupiter, FL

21h•Onsite

About The Position

The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. This role ensures documentation and patient records are prepared and organized, and that patients have a clear understanding of what to expect during and after their appointment. Akumin Operating Corp. and its divisions are an equal opportunity employer, believing in strength through diversity. Akumin provides comprehensive radiology and oncology services with a steadfast focus on patient care, offering access to cutting-edge technologies and a supportive work environment. The company offers top-quality outpatient radiology and oncology services to health systems, hospitals, physician groups, and patients across the country, including state-of-the-art diagnostic imaging, pioneering radiation therapy methods, and personalized care plans created to meet each patient’s specific needs. By collaborating with a diverse array of healthcare providers, Akumin ensures critical services are both accessible and effective, ultimately leading to improved patient outcomes and fostering the overall well-being of the communities served.

Requirements

High School Diploma or equivalent experience
For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire
As applicable, valid state driver's license
Ability to work at several locations
Strong customer service skills
Organizational and multi-tasking skills
Basic knowledge of computer applications and programs
The COVID-19 vaccination is/may be a condition of employment
Successful completion of a pre-employment background check and drug screen as a condition of employment

Nice To Haves

For Fixed Radiology, CPR Certification is a plus
Six months customer service or related experience and/or training
Knowledge of medical terminology is a plus
Bilingual in Spanish is a plus

Responsibilities

Greets and assists patients, customers and visitors in person and over the phone
Performs patient registration in various systems
Answers all phone calls in a professional and courteous manner
May collect monies for time-of-service patient responsibility
May be responsible for verifying insurance coverage and obtain prior authorization
May perform preliminary screening of patients prior to procedures, which may include medical history
May transport patient to/from the exam room
May assist in patient transfer on/off the exam table
May provide the patient with preliminary and post-procedure instructions
In the mobile setting, may assist in preparing the unit for transport
Maintains a clean and organized work area
May order supplies and ensure the work area is properly stocked
Ensures accuracy of patient records
May schedule patient appointments and obtain insurance verification and/or authorization
May prepare medical records for physicians, patients and customers
Ensures accurate documentation of patient visits in various electronic systems and on written documents
May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer
Performs all duties within HIPAA regulations
Other duties as assigned