Patient Coordinator at Knoxville Pediatric Dentistry

Specialty Dental Brands-TN • Knoxville, TN

3h • Onsite

About The Position

The Patient Coordinator at Knoxville Pediatric Dentistry is responsible for delivering a distinctive patient experience both in person and over the phone. Key duties include managing patient scheduling, welcoming patients, handling administrative tasks such as gathering patient information and processing payments, and maintaining the waiting area. The role also involves confirming appointments and assisting with general office tasks.

Requirements

• At least 1 year of experience in a dental front office setting
• Customer Service experience
• Passion for delivering the best experience
• Ability to collaborate and be team-oriented

Responsibilities

• Deliver a distinctive patient experience with every patient both in person and over the phone
• Answer calls, and schedule new and existing patients for dental treatment
• Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
• Maintain a clean and welcoming patient waiting area
• Collect patient payments and post them to their patient ledger
• Update necessary documents into patient chart
• Outbound calls to patients for confirming upcoming appointments
• Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees