✨ Patient Coordinator / Front Desk

Joana Brown DMDHowell, NJ
14h$22 - $32

About The Position

Luma Pediatric Dental is a brand-new pediatric dental practice opening in April 2026 in Howell, NJ. We are building a warm, light-filled, family-centered environment where children feel safe and parents feel supported from the moment they walk through the door. We are seeking a kind, detail-oriented, and highly dependable Patient Coordinator to serve as the welcoming face and organizational anchor of our practice. This is an opportunity to join as a founding team member and grow alongside a startup practice with a long-term vision. We are looking for someone who combines kindness with competence — someone who cares deeply about families while also valuing accuracy, efficiency, and teamwork. If you are organized, compassionate, and excited to grow with a startup practice, we would love to meet you.

Requirements

  • Are naturally warm, friendly, and professional
  • Genuinely enjoy interacting with children and families
  • Have strong attention to detail
  • Take pride in organization and accuracy
  • Are proactive and self-motivated
  • Maintain calm and composure on busy days
  • Are looking for a long-term home, not just a temporary job

Nice To Haves

  • Dental front desk experience strongly preferred
  • Experience verifying insurance benefits
  • Familiarity with PPO plans, claims submission, and payment posting
  • Understanding of treatment presentation and financial discussions
  • Comfort with scheduling efficiency and recall management
  • Experience with Dentrix (Ascend preferred, but not required)
  • We are seeking someone confident in insurance workflows and capable of helping build strong systems as we grow.

Responsibilities

  • Greeting and checking in patients warmly
  • Managing phone calls and scheduling
  • Verifying insurance benefits and explaining coverage clearly
  • Submitting and tracking insurance claims
  • Posting payments accurately
  • Presenting treatment plans and financial arrangements
  • Maintaining organized patient records
  • Supporting overall office flow and communication

Benefits

  • Competitive hourly pay: $22–$32 per hour, based on experience
  • Paid training prior to opening
  • Performance-based raises
  • Future full-time benefits potential as we expand
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