Patient Consultant

Batash Endoscopic Weight Loss • New York, NY

9d • $55,000 - $115,000

About The Position

We are looking for a driven, empathetic, and performance-oriented Patient Consultant to join our mission-driven team at Batash Weight Loss — the #1 provider of endoscopic weight loss procedures in the U.S. In this role, you’ll guide prospective patients through one of the most meaningful decisions of their lives: taking control of their health through non surgical weight loss procedures. You’ll engage with qualified leads in-person, by video, phone, text, and email to evaluate their goals, present our solutions, and, ultimately persuade them to secure their treatment.
This role comes with high earning potential. We offer a base salary of $55K and target an additional ~60K+ in commission for a total compensation target of ~$115K+ annually.
About Batash:
At Batash, we help patients lose weight through cutting-edge, non-surgical procedures such as Endoscopic Sleeve Gastroplasty (ESG) and Intragastric Balloons. Our weight loss procedures positively transform patients’ mood, energy, and health.
With 5,000+ successful procedures performed and outcomes that often exceed 20% total body weight loss for our patients, Batash is the country's #1 leader in endoscopic weight loss. To help us transform more lives, we are building a world-class patient consultant team to make it happen.
Why people love working at Batash:
Earning potential: Highly competitive, performance-based compensation
Meaningful work: Help patients positively transform their lives and reclaim their confidence, energy, and health
Autonomy & growth: Enjoy significant day-to-day autonomy with support from a high-performance team
Industry leadership: Work in a world-leading outpatient practice offering best-in-class healthcare solutions available to patients from all walks of life

Requirements

• Fluent in English
• Able to easily manage 35 new leads per week and a book of up to 70-100 active prospective patients
• Comfortable and available to handle urgent calls and deposits during evening hours (up to 9 pm ET) and over the weekend
• Highly self-motivated, organized, and capable of working independently (e.g., holding calls with no support, dealing with unexpected or challenging patient questions, etc.)
• Consistently strive to deliver on & exceed targets, even if it requires working beyond standard hours
• Strong attention to detail as details can be critical

Nice To Haves

• Fluent in Spanish
• 3-5+ years experience in a sales or true customer-facing role (e.g., sales, customer support, flight attendant, luxury retail sales, hospitality sales, automotive sales)

Responsibilities

• Run a proactive, best-in-class consultative sales process from initial outreach to deposit through in office and virtual consultations (video, phone, text and email)
• Engage and build trust and rapport with patients, addressing questions and easing concerns
• Proactively schedule and hold follow-up calls to discuss financing, confirm deposits, or re-engage patients
• Provide helpful, persuasive information and offer tailored solution to support & drive each patient’s decision-making process
• Collect deposits, confirm procedure scheduling, and support handling of financing and medical paperwork (over a ~2-6+ week period)
• Record detailed notes in the CRM to support seamless follow-up and patient care
• Collaborate with clinical and administrative teams to ensure smooth pre-procedure workflows

Benefits

• Highly competitive, performance-based compensation
• Help patients positively transform their lives and reclaim their confidence, energy, and health
• Enjoy significant day-to-day autonomy with support from a high-performance team
• Work in a world-leading outpatient practice offering best-in-class healthcare solutions available to patients from all walks of life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees