Patient Concierge (Admin)
About The Position
Are you a dedicated and personable professional with a passion for exceptional patient care? Concierge Dental Group is looking for a Patient Concierge to be the pivotal first point of contact for our patients, ensuring a seamless and welcoming experience from their very first interaction. About Us: At Concierge Dental Group, we are committed to redefining the dental experience. Our practice is built on a foundation of cutting-edge technology, personalized care, and a patient-first approach. We strive to make every visit comfortable, efficient, and stress-free, ensuring our patients feel valued and understood.
Requirements
- Experience in a dental office, knowledge of dental insurance a plus
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a friendly demeanor.
- Proficiency in scheduling software and office tools.
- Exceptional organizational and time-management skills.
Nice To Haves
- Prior experience in a similar role or in customer service is a plus.
Responsibilities
- Communicate promptly and clearly with patients via phone, email, or other methods.
- Address patient inquiries, concerns, and requests in a friendly and informative manner.
- Maintain accurate records of patient interactions, schedules, and follow-ups.
- Ensure patient data is securely stored and compliant with privacy regulations.
- Coordinate patient appointments within dental providers schedules and treatment room availability.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
1-10 employees
