Patient Charge/Billing Specialist - Surgery/OR

Orlando Health • Orlando, FL

3d • Onsite

About The Position

Position Summary

Department: DPH Surgery
Status: Full-Time (40 hours per week)
Shift: Monday - Friday, start time is flexible between 6am - 8am
Title: Patient Charge Specialist | Patient Billing Specialist
Orlando Health Dr. P. Phillips proudly holds recognition as a “Best Regional Hospital” by U.S. News & World Report and selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. We are an award-winning, full-service medical/surgical facility that has been serving the residents of southwest Orange County and Orlando’s growing tourist population since 1985. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine.
In 2025, Dr. P. Phillips Hospital opened the onsite Team Member Wellness Center, designed to support employee health and well-being. The center features a state-of-the-art fitness facility, a dedicated tranquility space, and wellness activities - making it easy to recharge and get your workout in before or after your shift.
“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.
TOP REASONS TO CHOOSE ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL
Onsite State-of-the-art gym and wellness center!
The center offers a state-of-the-art fitness facility, a dedicated tranquility space, and a variety of wellness activities—making it easy to recharge and get your workout in before or after your shift.
Competitive Pay
Evening, nights, and weekend shift differentials offered for qualifying positions.
All Inclusive Benefits (start day one)
Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
Forbes Recognizes Orlando Health as a Best-In-State Employer
Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024 & 2025.
Employee-centric
Dr. P. Phillips Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.
ABOUT DPH SURGERY SERVICES
The surgery department is located on the second floor of tower A and provides comprehensive care on a 24-hour, 7-day week basis.
Dr. P. Phillips surgery provides intraoperative services for patients requiring orthopedic, neurological, general, vascular, gynecological, urologic, ENT, and robotic services with our 10 OR suites
Position Summary
Verifies billable physician services by reviewing physician/surgeon documentation
Assembles and inputs coding results into the current Practice Management billing system in order to expedite proper billing
Provides system support for collecting and summarizing data by performing daily data input on computers

Requirements

• High school diploma or equivalent.
• Successful completion of charge entry course in Orlando Health’s Account Management System within thirty (30) days in position.
• Medical Terminology as demonstrated by completion of Orlando Health medical terminology course or through formal clinical training program within 6 months in position.
• Two (2) years’ experience in a hospital, health care or physician office setting.
• Proficient in applicable clinical division software (i.e.: Affinity GE) and applicable office software (i.e.: Microsoft Word, Excel)

Responsibilities

• Accurately and efficiently accesses hospital billing and information systems to secure and assemble all necessary physician records in order to accurately bill professional physician and/or physician extender services.
• Assembles and inputs coding results into the current Practice Management billing system in order to expedite proper billing.
• Batches and balances daily charges checking provider, place of service, date of services
• Assists support staff, coding, patient financial services, and clinical team in appropriate documentation methodology to support charging and determine medical necessity.
• Assists to resolve non-compliant operational or billing issues.
• Maintains current knowledge of Medical Terminology, the computer software systems used at Orlando Health and other Patient Charge Processes.
• Will be cross-trained to perform the duties of data entry and charge management.
• Serves as a resource to other staff members to provide guidance and direction for data entry and patient charging.
• Ensures prompt and accurate execution of duties and distribution of reports.
• Verifies all output is complete and ensures daily charge reconciliation.
• Interacts with manager and staff in the timely solution and verification of procedure and patient charge information.
• Demonstrates self-motivation and self-direction.
• Maintains all daily work processes and status reports.

Benefits

• Onsite State-of-the-art gym and wellness center!
• Competitive Pay
• Evening, nights, and weekend shift differentials offered for qualifying positions.
• All Inclusive Benefits (start day one)
• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
• Forbes Recognizes Orlando Health as a Best-In-State Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED