Patient Care Technician - Surgical Specialties and GI Outpatient Clinics - MUSCP

Medical University of South Carolina•Mount Pleasant, SC

20h•Onsite

About The Position

This position is for a Patient Care Technician at MUSC Health East, located in Mt. Pleasant at 1600 Midtown Avenue, within a large outpatient clinic featuring over 20 different specialties. The role is primarily situated in the Surgical Specialties and GI Clinics. The team is collaborative, comprising RNs, LPNs, CMAs, and PCTs, all working with providers to deliver patient care. The ideal candidate thrives in a fast-paced environment, possesses a positive attitude, and is passionate about excellent patient care. MUSC Health East offers opportunities for growth, including tuition reimbursement, a clinical ladder, and cross-training across multiple specialties. The Patient Care Tech reports to the Clinic Manager and, under the direct supervision of a Registered Nurse, performs multi-skilled activities to support a decentralized patient-centered approach to care and achieve desired outcomes.

Requirements

High school diploma or GED required with a minimum of one year of patient care work experience in a health care facility, at the time of hire.
Certified Nursing Assistant.
High school diploma or GED required and required enrollment in a healthcare related program within two years of hire.
High school diploma or GED required and a current MUHA or MUSCP Care Team Member.
Successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training.
EMT or Paramedic certification.
Nursing student enrolled in an accredited institution with the completion of nursing fundamentals course.
Bachelor’s degree.
Basic Life Support required within 2 weeks of hire.
Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required.

Responsibilities

Assist in maintaining patient safety and providing patient education.
Rooming patients, taking vitals and health history, documenting in an electronic medical record.
Measure vital signs (temp, pulse, resp, BP, pain, oxygen sat).
Measure height and weight.
Measure head, chest, and abdominal circumferences as appropriate to patient population.
Assist patient with nutritional, hygiene, elimination, ambulation and comfort related needs.
Prepare patients for exam and minor office procedures.
Perform clerical duties and ensure overall financial well-being of the clinic operations.
Schedule tests and procedures.
Utilizes correct communication tools and devices in providing care.
Efficiently establish a caring, trusting relationship with the caller and elicit information related to the reason for the call and current symptoms.
Uses medical equipment safely and effectively in accordance with manufacturer’s instructions, policy, and/or clinic guidelines to ensure patient and staff safety.
Demonstrates excellent customer service by incorporating AIDET, MUSC Excellence, and Service Recovery.