Patient Care Tech - Staff Assist

Dialysis Care Center•Chicago, IL

About The Position

Supports the mission, core values and customer service of Home Dialysis Services & Dialysis Care Center, LLC (HDS/DCC). Adheres to the HDS/DCC Policies and Procedures and Compliance Program including all state and federal regulatory requirements. The Home Hemodialysis Patient Care Technician is responsible for providing exceptional hemodialysis care to patients in homes, under the supervision of RN assigned to the patients.

Requirements

Must possess a minimum of High School diploma or GED
Current CCHT, Bonent or State required certificate
Current CPR card
Must be PC proficient and able to thrive in a fast-paced setting; experience in Microsoft Office Suite: Outlook, Word and Excel a must
Good presentation & communication skills
Must be productive & resourceful with the ability to meet deadlines
1 or more years of experience as a certified dialysis patient care technician
Ability & willingness to travel to patients’ homes with no restriction of distance
Ability to multi-task, work under pressure and meet deadlines effectively
Excellent written and oral communication skills
Strong data entry, organizational and interpersonal skills
High integrity, team player with patient service focus and flexibility
Ability to lift at least 30 pounds.
Must be able to pass the Isahara’s Color Blindness Test.

Responsibilities

Monitor vital signs (temperature, pulse, etc.) and patient condition, and document observations appropriately.
Take fluid samples or other specimens for testing and prepare for shipping.
Assist nursing staff in administering basic treatment, i.e. hemodialysis therapy.
Monitor and document status of patient and instruct patient in vascular accesses etc., under the direction of RN.
Review lab work, physician orders and reinforce treatment care with patient.
Enter appropriate ICD-9 codes for lab draws into the computer.
Perform basis nursing procedures (e.g. changing bandages).
Ensure patients have adequate patient care supplies, monitor and maintain inventories.
Prepare the dialysis equipment before treatment and care for the equipment after treatment.
Complete flow sheets (via EMR) to verify patient billing.
Comply with company policies and procedures in accordance with state and federal regulations for patient care and services (CMS, HIPAA, OSHA, and other governing agencies).
Participate in quality assurance and cost containment programs.
On- call responsibilities.
Other duties, as assigned.
Responsible for supporting the values and customer service standards of HDS/DCC.
Accountable for outstanding customer service to all staff, clients and vendors
Develops and maintains effective relationships through effective and timely communication.
Initiates action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.