Patient Care Support Services Assistant
About The Position
Mission Hospice & Home Care serves patients and families in the San Francisco Peninsula and South Bay with quality care and compassionate end-of-life support and education. Founded in 1979, we are a local, independent nonprofit that has provided thousands of patients and their families with physical, emotional, and spiritual support throughout the journey from a life-threatening diagnosis through death and bereavement. This full-time position offers competitive pay, generous benefits and a supportive work environment. The Patient Care Support Services Assistant supports Patient Care Support Services Manager by maintaining patient records and provide administrative support in compliance with organization policies and procedures and applicable laws and regulations. Schedule: Monday - Friday, 8:30am - 5:00pm; includes weekend and holiday rotations Location: On-site; San Mateo office with travel to Pleasanton office as needed Mission Hospice & Home Care follows all CDPH vaccine requirements for healthcare personnel.
Requirements
- High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience.
- Minimum of one year’s experience performing clerical/administrative tasks preferably in a health care setting.
Responsibilities
- Triage all incoming calls from prospective and current patients, caregivers, members of medical community, staff, and public, helping to identify the proper staff member to receive the call in a prompt and courteous manner.
- Daily Audit chart audits by running and reviewing Epic, Excel, PCSS Admit reports for Admission to Discharge patients to ensure accuracy, working with internal departments, individual staff members as well as external medical community and vendors.
- Collects and distributes interoffice mail.
- Facilitates outgoing mail using the USPS mailing system.
- Assist PCSS Manager on special projects as requested
Benefits
- competitive pay
- generous benefits
- supportive work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
