Patient Care Specialist II

Millennium Physician Group • Wesley Chapel, FL

1d • Onsite

About The Position

This is a front desk Patient Care Specialist II position with specific closing hours (Mon-Thurs 10am - 6:30pm and Fri 9am - 5:30pm). The role involves managing medical office check-in/out procedures, handling multiple phone lines, and demonstrating the ability to multitask effectively in a busy work environment. Millennium provides extensive training for new hires, which includes both classroom instruction and hands-on experience. This training covers their Electronic Health Records (EHR) system, referral processes, and the patient portal, ensuring new team members are well-equipped for success. The company emphasizes a great team atmosphere and empowers employees to find better ways to deliver service and take ownership of outcomes in providing quality service and support. Mosaic Health, the parent organization, is a national care delivery platform dedicated to expanding access to comprehensive primary care for consumers across various health plans including Commercial, Individual Exchange, Medicare, and Medicaid.

Requirements

• Experience with medical office check in/out
• Able to multitask in a busy work environment
• Strong computer skills
• Knowledge of EMR systems

Nice To Haves

• Athena knowledge preferred

Responsibilities

• Work closing hours of Mon-Thurs 10am - 6:30pm and Fri 9am - 5:30pm
• Perform medical office check in/out
• Answer multiple phone lines
• Multitask in a busy work environment
• Deliver service and take ownership of outcomes in providing quality service and support

Benefits

• Competitive compensation
• Full benefits package
• 401(K) with match
• Competitive PTO policy to ensure a good work life balance
• Opportunities for growth
• Great team atmosphere

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees