Patient Care Representative

Sentara Hospitals • Virginia Beach, VA

4d • Onsite

About The Position

SMG Family Medicine Thoroughgood in Virginia Beach, VA is hiring a Patient Care Representative! This position is full-time, Monday through Friday on day shift. No weekends or major holidays! Overview Responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greet all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords: Medical Secretary, Healthcare Reception, Patient Care, Administrative Assistant

Requirements

• High School Diploma or Equivalent (Required)

Nice To Haves

• Previous front-desk or patient care experience (Preferred)

Responsibilities

• Responsible for registration process of new and current patients at the site.
• Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records.
• Answers telephone calls and greet all patients and visitors with a smile.
• Must have ability to communicate with insurance carriers and discharge planners in a professional manner.
• Must be enthusiastic and energetic.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees