Patient Care Representative

42 North Dental • Attleboro, MA

19h • Onsite

About The Position

This is a Full-Time Patient Care Representative role. 42 North Dental is committed to helping its supported practices provide quality dental care and exceptional patient care by securing and supporting employees who share their vision and culture. The role involves becoming part of a team focused on excellence in comprehensive dental care, quality, service, and patient satisfaction. The Patient Care Representative, also referred to as a Dental Receptionist, provides administrative support to facilitate the relationship between patients and dentists. This front-line position focuses on exceptional patient service and assists patients with the necessary administrative functions of dental care.

Requirements

• Excellent customer service skills
• Clear speaking and telephone voice
• Positive attitude and energetic personality
• Comfortable in computerized environment
• Ability to multitask

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance to HIPPA and patient privacy
• Perform other related job duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed