Patient Care Representative (Administrative)

K&R Staffing HR Consulting LLC • Mobile, AL

7d

About The Position

We are seeking a detail-oriented and dependable Patient Care Representative to join a growing medical supply company. This role is primarily administrative and plays a key part in ensuring patients receive the supplies they need in a timely and accurate manner.
The ideal candidate will have experience handling insurance verifications and prior authorizations, along with strong communication and organizational skills.

Requirements

• Previous experience in a medical administrative, patient services, or healthcare office role
• Strong knowledge of insurance processes, prior authorizations, and medical terminology
• Excellent communication and customer service skills
• High attention to detail and strong organizational skills
• Proficient in Microsoft Office and data entry systems
• Ability to multitask in a fast-paced environment

Nice To Haves

• Experience working with a medical supply company or DME provider
• Familiarity with EMR/EHR systems
• Billing or coding knowledge is a plus

Responsibilities

• Process and manage insurance verifications and prior authorizations
• Communicate with insurance companies, providers, and patients regarding coverage and documentation
• Enter and maintain accurate patient information in the system
• Coordinate orders and ensure timely delivery of medical supplies
• Handle inbound/outbound calls related to patient accounts and order status
• Maintain compliance with HIPAA and company policies
• Provide excellent customer service and support to patients and healthcare providers

Benefits

• Competitive pay based on experience
• Stable, full-time schedule (no weekends)
• Opportunity to grow within a reputable healthcare company
• Team-oriented and supportive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed