Patient Care Navigator of Outpatient Services

UHS • Lyndon, KY

47d

About The Position

Since 1985, The Brook Hospitals have been providing quality mental health and addiction treatment services. The Brook Hospitals have two outstanding facilities located in Louisville, Kentucky. The Brook – KMI is a 110-bed hospital offering a full continuum of inpatient, extended care, residential, partial hospitalization and outpatient services for children, adolescents, and adults. The Brook Hospitals prides itself upon the fact that our patients are referred directly to us by local professionals and organizations: physicians, psychologists, social workers, employee assistance professionals, community mental health centers, hospitals, schools, courts, social service agencies and managed care organizations. These direct referrals and our high patient and family satisfaction rates are a reflection of our effectiveness in treating mental illness and addictions.
The Patient Care Navigator of Outpatient Services facilitates inpatient discharges to the next level of care with a focus on transitioning care from inpatient setting to The Brook Hospitals outpatient programs. The Outpatient Navigator provides groups and individual education to patients on the importance of continuing care. The Outpatient Navigator will be responsible for communicating eligibility to key members of senior leadership and associated departments and will be responsible for routinely collecting and entering data, specific to outpatient eligibility, into Midas for trending report purposes. The Outpatient Navigator will have a thorough understanding of the Step-Down playbook , implementing components of the playbook as needed. A thorough understanding of the inpatient workflow process, as it pertains to case management and discharge planning is preferred. Other job functions may include: obtaining psycho-social assessments; conducting family/group therapy on assigned cases; complete documentation per hospital policy and procedure; case coordination; coordinate discharge planning; assist in developing and maintaining community resource information; performs marketing functions as assigned; assists in the maintenance of the program environment in compliance with policies of safety and security; ensures good clinical judgment to ensure optimum patient care; participate in continuing education activities.

Requirements

• Master's Degree from an accredited school in Social Services or Psychiatric.
• Must be licensed or under supervision in state of Kentucky (CSW/LCSW CADC/LCADC, MFTA, LMFT, LPCA, LPCC, LPA, LPP).
• 1 - 3 years of related experience.

Nice To Haves

• 3 - 5 years of related experience.
• A thorough understanding of the inpatient workflow process, as it pertains to case management and discharge planning is preferred.

Responsibilities

• facilitates inpatient discharges to the next level of care with a focus on transitioning care from inpatient setting to The Brook Hospitals outpatient programs
• provides groups and individual education to patients on the importance of continuing care
• communicating eligibility to key members of senior leadership and associated departments
• routinely collecting and entering data, specific to outpatient eligibility, into Midas for trending report purposes
• thorough understanding of the Step-Down playbook , implementing components of the playbook as needed
• obtaining psycho-social assessments
• conducting family/group therapy on assigned cases
• complete documentation per hospital policy and procedure
• case coordination
• coordinate discharge planning
• assist in developing and maintaining community resource information
• performs marketing functions as assigned
• assists in the maintenance of the program environment in compliance with policies of safety and security
• ensures good clinical judgment to ensure optimum patient care
• participate in continuing education activities

Benefits

• Sign-on Bonus $5,000.00 - $7,500.00.
• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment.
• Competitive Compensation & Generous Paid Time Off.
• Excellent Medical, Dental, Vision and Prescription Drug Plans.
• 401(K) with company match and discounted stock plan.
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: www.benefits.uhsguest.com

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level