Patient Care Manager | Critical Care

Singing River Health System•Ocean Springs, MS

About The Position

The Patient Care Manager (PCM) facilitates teamwork and unit pride by advocating for an environment that promotes high patient care standards and implements strategies to ensure patient and physician satisfaction. The Patient Care Manager is a registered professional nurse responsible for 24 hour leadership of specific nursing unit(s) within the Department of Nursing. He/She works in a cooperative and consultative relationship with the Nurse Management Team and other disciplines under the direction of the Department Director. The PCM assumes authority, accountability and leadership/management responsibility for the specific unit(s) as assigned. In addition to Patient Care Manager (PCM) duties, he/she may be assigned to work house supervisor shifts as needed. The Patient Care Manager provides leadership to achieve unit, departmental, and organizational objectives within a rapidly changing environment. He/She applies advanced knowledge of nursing and management to manage systems of patient care, personnel development, fiscal and unit operations, performance improvement, and program development. The PCM promotes innovation and excellence in clinical, service, and team performance. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Requirements

Graduate from NLN School of Nursing required.
Bachelor of Science in Nursing preferred.
Currently licensed to practice as a Registered Nurse in the State of Mississippi.
Must complete and maintain BCLS certification upon hire and/or transfer.
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Three (3) years' progressive professional nursing experience in an acute care hospital required.
Must demonstrate keen mental faculties/assessment and decision making abilities.
Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
Must demonstrate strong written and verbal communication skills.
Must possess emotional stability conducive to dealing with high stress levels.
Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required.
Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations
Must be proficient with a variety of computer software applications in word processing, spreadsheets, database and presentation software (i.e., MS Outlook, Word, Excel, and PowerPoint).
Must possess the ability to work independently with little supervision and seek guidance as need to clarify assignments or request for more information.
Must possess basic business skills, an understanding of general financial operations and major AR goals in the healthcare environment.
Job requires traveling throughout the SRHS service area ‐with the employee providing his/her own transportation.
Job requires out of state travel for education purposes.