Patient Care Manager

Faithful at Home•Lancaster, PA

10d

About The Position

Overview We are a leading provider of homecare services throughout Pennsylvania. Our mission is to provide exceptional and compassionate homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as a Patient Care Manager and help our patients live happier and healthier lives. What We Offer: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Completive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance

Requirements

Previous experience in home care, nursing or other medical fields
Ability to build rapport with patients
Associate’s degree or Bachelor’s degree required
Strong work ethic
Strong communication skills
Ability to work flexible hours to meet patient and employee needs

Nice To Haves

Two or more years of healthcare leadership preferred
Bilingual preferred
Passion and dedication to help those in need

Responsibilities

Conduct home assessments to determine consumer eligibility for Home Care services
Effectively communicate with Direct Care Workers and patients about company updates regarding their services.
To supervise, observe and monitor contact visits.
To advise, guide, and train household members in managing household affairs', practical tasks, and other means of providing for care.
Complete routine updates on the well-being of patients and direct care workers.
Lead and supervise a team of Care Team Associates (CTA)
Ensure that patients receive personal care services based on needs and what matters most to the patient
Meet operational and growth goals, including key performance metrics
Ensure quality of services delivered meets Company standards
Foster an engaged workforce
Ensure compliance with the law and Company policies
Assist CTAs with their day‐to‐day duties, including screening new patients and caregivers, on‐boarding new patients and caregivers, staffing patient cases with caregivers and ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery, and assist with on‐site visits as needed