Patient Care Liaison

AMERICAN HEALTHCARE LLCBlacksburg, VA
1dOnsite

About The Position

Heritage Hall is now recruiting for a Patient Care Liaison. The Patient Care Liaison provides support for the admissions and nursing personnel. Some of their duties include, but are not limited to, new admissions, readmissions, and improving quality control measures. Other job duties may include cleaning and organizing rooms, assisting with transport and tray delivery during mealtimes, and taking care of residents’ personal items. The Patient Care Liaison may also perform other non-nursing duties as assigned to them by their supervisor. Heritage Hall provides a rewarding work environment along with competitive wages and a comprehensive benefits package.

Requirements

  • High school diploma or equivalent required
  • Implement Customer Service Program
  • Act as an internal liaison & customer service resource for family members, residents, and visitors
  • Schedule resident transports
  • Respond to calls in a timely manner
  • Knowledge of medical terminology preferred
  • Strong written and oral communication skills
  • Computer knowledge & data entry skills

Nice To Haves

  • Knowledge of medical terminology preferred

Responsibilities

  • New admissions
  • Readmissions
  • Improving quality control measures
  • Cleaning and organizing rooms
  • Assisting with transport and tray delivery during mealtimes
  • Taking care of residents’ personal items
  • Other non-nursing duties as assigned

Benefits

  • Competitive wages
  • Comprehensive benefits package
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