Patient Care Coordinator (Part-Time Position) – Join Our Innovative Mental Health Team!

Healthcare Management Resources•Maple Grove, MN

5d•$24 - $28

About The Position

We are seeking a Patient Care Coordinator who will also serve as an Assistant to the PMHNP (Psychiatric Mental Health Nurse Practitioner) . This part-time role supports clinical and administrative workflows, including patient intake, insurance preauthorizations, scheduling, and coordination of specialized mental health treatments. This role is ideal for someone who enjoys guiding patients through treatment options while working closely with a provider in a collaborative care setting.

Requirements

Strong reliability, calm presence, and professionalism, helping ensure the clinic runs smoothly
Organized and detail-oriented with multitasking ability
Compassionate, patient-focused communication
Must have experience with insurance verification, preauthorizations, or mental health/medical clinic office workflow

Responsibilities

Coordinate new patient intake and onboarding calls
Explain care options, including therapy, medication management, ketamine, Spravato, and TMS
Conduct first-line verification of patient eligibility for specialized treatments
Gather and organize insurance and clinical information for provider review
Schedule appointments across all service lines
Obtain and track insurance preauthorizations, including monitoring expiration dates
Maintain accurate patient records and complete end-of-day charting (including Spravato REMS)
Serve as backup to the front desk during vacations, sick days, and high-volume periods
Greet patients, answer phones, and process payments
Support a smooth, positive patient experience