Patient Care Coordinator (Orthopedic Surgery)
About The Position
The UCLA Santa Monica Hospital is looking to hire a full-time Patient Care Coordinator to join our Orthopedic Surgery Department. You will provide administrative and academic support. Primary duties include: Front desk duties (triage calls, greet and check-in patients) Responsible for patient interviewing and encounter registration Scheduling and confirming patients appointments Obtaining all financial and demographic information from patients Accurately encounter patients utilizing proper Care Connect functions Explaining in the BHS procedures and necessary information to patients including required authorization and estimated liability Verifying insurance benefits and accurately record benefits for finance review Reviewing accounts for change in status and re-verify benefits and/or authorization Transporting radiological studies (i.e. x-ray, CT scan, MRI) and other test results Other duties as assigned Salary range: $30.36/hr - $43.49/hr
Requirements
- Previous experience in a medical office setting
- Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations
- Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
- Skill in performing basic arithmetic
- Ability to work independently and exercise appropriate decisions with minimum supervision
- Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds
- Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public
- Skill in organizing and prioritizing assignments
Responsibilities
- Front desk duties (triage calls, greet and check-in patients)
- Responsible for patient interviewing and encounter registration
- Scheduling and confirming patients appointments
- Obtaining all financial and demographic information from patients
- Accurately encounter patients utilizing proper Care Connect functions
- Explaining in the BHS procedures and necessary information to patients including required authorization and estimated liability
- Verifying insurance benefits and accurately record benefits for finance review
- Reviewing accounts for change in status and re-verify benefits and/or authorization
- Transporting radiological studies (i.e. x-ray, CT scan, MRI) and other test results
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
