Patient Care Coordinator
About The Position
Merit Dental in Smokin Dam, PA is seeking a friendly, organized, and customer-focused Patient Care Coordinator (PCC) to join our team. This is a great opportunity for someone with strong customer service skills who thrives in a fast-paced environment—we are willing to train the right candidate with the right attitude and work ethic. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [email protected]
Requirements
- Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Nice To Haves
- Previous experience in a dental or medical office setting
Responsibilities
- Greet and check in patients with a welcoming and professional demeanor
- Manage appointment scheduling and maintain efficient patient flow
- Answer phones and assist patients with questions and concerns
- Verify insurance and collect patient information as needed
- Support the front office team with administrative tasks
- Help create a positive, smooth experience for every patient visit
- Handle a high-volume environment while maintaining attention to detail
Benefits
- Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
