Patient Care Coordinator

Stony Brook University • Town of Brookhaven, NY

9d

About The Position

Stony Brook Medicine the Patient Care Coordinator receives patients in the Radiology Department for exams and procedures and performs all duties associated with the throughput of the patients in an efficient and professional manner.
Duties of a Patient Care Coordinator may include but are not limited to:
Greet and escort patients from the waiting area, coordinate assignments and schedules with supervisory staff, and provide assistance to dressing areas and designated exam rooms. Support safe patient transfers involving wheelchairs, stretchers, and exam tables within the Department of Radiology Ambulatory Care Pavilion
Deliver materials and supplies to various departmental and hospital locations
Mains record of patient charts and release to authorized hospital personnel
Support activities that promote efficient patient throughput
Maintain inventory of supplies and determine ordering needs. Manage exam and storage rooms to ensure availability of required materials and compliance with departmental goals and regulatory requirements
Provide customer service, referring physicians, radiologists, and hospital staff
Answer the department’s telephones in a timely and courteous manner while demonstrating willingness to help at all times
Assess and respond to section needs related to patient flow and care, ensuring efficient processes and effective management of assigned clinical areas and responsibilities
If needed, will cover different areas within radiology
Teach appropriate hospital personnel in accordance with the guidelines and teaching objectives of the department
Enforce and educate all MRI safety rules, policies and procedures, and protocols

Requirements

• Associate's degree and at least 2 years of experience in a medical healthcare office setting and/or hospital clerical or, in lieu of degree, at least 4 years of medical healthcare office setting and/or hospital clerical experience
• Able & willing to administer CPR if needed
• Able to multi-task and pay close attention to detail
• Physically able to push & assist patients in & out of stretchers & wheelchairs
• Critical thinking and problem-solving skills with excellent organizational skills
• Ability to work as an efficient team member and have superior written and expressive communication skills

Nice To Haves

• Bachelor’s degree
• Radiology experience
• American Heart Association BLS Certification
• Knowledge of hospital & radiology computer systems

Responsibilities

• Greet and escort patients from the waiting area
• Coordinate assignments and schedules with supervisory staff
• Provide assistance to dressing areas and designated exam rooms
• Support safe patient transfers involving wheelchairs, stretchers, and exam tables within the Department of Radiology Ambulatory Care Pavilion
• Deliver materials and supplies to various departmental and hospital locations
• Maintains record of patient charts and release to authorized hospital personnel
• Support activities that promote efficient patient throughput
• Maintain inventory of supplies and determine ordering needs.
• Manage exam and storage rooms to ensure availability of required materials and compliance with departmental goals and regulatory requirements
• Provide customer service, referring physicians, radiologists, and hospital staff
• Answer the department’s telephones in a timely and courteous manner while demonstrating willingness to help at all times
• Assess and respond to section needs related to patient flow and care, ensuring efficient processes and effective management of assigned clinical areas and responsibilities
• If needed, will cover different areas within radiology
• Teach appropriate hospital personnel in accordance with the guidelines and teaching objectives of the department
• Enforce and educate all MRI safety rules, policies and procedures, and protocols

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree