Patient Care Coordinator (Administrative Assistant)

Beltone • Bloomington, IN

8d • $15 • Onsite

About The Position

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Requirements

• High School diploma or equivalent
• Proficiency in MS Office
• Flexible to work varying hours
• Customer service orientation
• Team Player
• Self-motivated, organized and decisive

Nice To Haves

• 2 years' experience in office administration, sales, or customer service

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Benefits

• Paid Time Off (PTO)
• Full medical benefits
• Paid Holidays
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees