Patient Care Coordinator (Administrative Assistant)

BeltoneBloomington, IN
8d$15Onsite

About The Position

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Requirements

  • High School diploma or equivalent
  • Proficiency in MS Office
  • Flexible to work varying hours
  • Customer service orientation
  • Team Player
  • Self-motivated, organized and decisive

Nice To Haves

  • 2 years' experience in office administration, sales, or customer service

Responsibilities

  • Administrative Support: Perform a range of office tasks efficiently
  • Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
  • Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
  • Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
  • Communication: Handle incoming calls and follow up with patients professionally.
  • Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
  • Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
  • Office Environment: Maintain a clean, welcoming workspace.

Benefits

  • Paid Time Off (PTO)
  • Full medical benefits
  • Paid Holidays
  • Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
  • Employee Engagement through Nectar – Recognition and rewards program
  • 401(k) (Non-Matching) Retirement Plan
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