Patient Care Coordinator (Administrative Assistant)

Beltone • Bloomington, IN

7d • $15

About The Position

Patient Care Coordinator - Bloomington, IN Hourly Rate is $15.00/hr. We offer a comprehensive benefits package, which includes: Paid Time Off (PTO) Full medical benefits Paid Holidays Employee Assistance Program (EAP) – Providing support for personal and work-related challenges Employee Engagement through Nectar – Recognition and rewards program 401(k) (Non-Matching) Retirement Plan At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Requirements

• High School diploma or equivalent
• Customer service orientation
• Team Player
• Self-motivated, organized and decisive

Nice To Haves

• 2 years' experience in office administration, sales, or customer service
• Proficiency in MS Office
• Flexible to work varying hours

Responsibilities

• Administrative Support : Perform a range of office tasks efficiently
• Patient Assistance : Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales : Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication : Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance : Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment : Maintain a clean, welcoming workspace.

Benefits

• Paid Time Off (PTO)
• Full medical benefits
• Paid Holidays
• Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
• Employee Engagement through Nectar – Recognition and rewards program
• 401(k) (Non-Matching) Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees