Patient Care Coordinator
About The Position
Ever/Body is a haven for high-performance beauty services founded around the mission to thoughtfully support every body along their individual beauty journey. We offer a curated collection of clinically-tested face, body, and hair treatments, delivered with gracious hospitality by our team of expert providers. Through a highly personalized, elevated, and seamless experience, we help our clients look and feel their best every day. We’re currently seeking a Patient Care Coordinator to join our team. In this role, you’ll be a vital part of the patient journey from start to finish, supporting daily operations and building lasting connections with patients through ongoing outreach and follow-up. This position offers a long-term career path within a growing practice focused on excellence and team collaboration.
Requirements
- 1+ year of experience in a front desk, patient services, or medical aesthetics setting
- Strong interpersonal and communication skills
- Organized, tech-savvy, and able to manage multiple tasks in a fast-paced environment
Nice To Haves
- Familiarity with Zenoti or similar practice management software
- A compassionate, team-oriented mindset and a genuine interest in patient care and long-term growth
Responsibilities
- Greet and serve as the first point of contact for all patients
- Support providers by ensuring chart documentation is complete and patient flow is smooth
- Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries
- Schedule appointments, answer calls, and conduct patient outreach
- Educate patients on services, promotions, rewards, and financing options
- Build strong patient relationships that promote loyalty and repeat visits
- Contribute to re-engagement and retention strategies
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
