Patient Care Coordinator (Administrative Assistant)

Beltone•Madison, MS

1d•Onsite

About The Position

Patient Care Coordinator – Hearing Care Clinic (Madison, MS) Full-Time | Monday–Friday | No Nights | Most Weekends Off We are opening a new Beltone hearing care clinic in Madison and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help launch and grow our practice. Beltone has been recognized by Forbes as one of America’s Best Midsize Employers in 2025 — and we’re excited to bring that award-winning culture to Madison. This role is the heartbeat of our clinic. You’ll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience. If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit. What You’ll Do Greet patients and create a warm, professional experience Schedule hearing evaluations, fittings, and follow-ups Answer phones and convert inquiries into booked appointments Confirm appointments and reduce no-shows Handle patient intake paperwork and basic administrative tasks Support providers with patient flow and coordination Make follow-up calls to undecided or inactive patients Help grow referrals and community awareness You won’t be selling hearing aids — but your work directly supports clinic success. Compensation & Benefits Competitive hourly pay based on experience Group health insurance 401(k) Monday–Friday schedule (8–5) Most weekends and holidays off Paid training Supportive team environment Opportunity to grow with a new clinic What We’re Looking For Customer service or healthcare front-office experience preferred Excellent communication and phone skills Organized, dependable, and detail-oriented Comfortable working with older adults Professional, positive attitude Coachable and team-oriented High School Diploma or GED required Must be 21 years of age or older Why Join Us? At Beltone, we help people reconnect with life through better hearing. You’ll be part of a respected national brand recognized by Forbes, while helping build a brand-new local clinic from the ground up. If you enjoy helping others, staying busy, and being part of something growing — we’d love to meet you. #LI-Beltone Beltone – helping the world hear better Beltone was founded on the act of helping a friend to enjoy life more. Since 1940, we have provided knowledge, tools, service and training to the professionals servicing the hearing impaired. Beltone makes quality hearing care available to more people. To do so, we develop technically optimal hearing solutions without ever losing focus on the individual’s needs. It is our belief that no individual should be denied the possibility of an improved life with better hearing. Beltone is part of the GN Group which was founded with a truly innovative and global mindset. Today, we honor that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO). If you would like to learn more about our brand, please click on the link to explore our universe of sound. FEDERAL HEALTH CARE PRICE TRANSPARENCY REQUIREMENTS The Federal Health Care Price Transparency Requirements have created Machine Readable Files to make public the financial arrangements in place between heath plans and providers. These files are designed to be read by a computer and are intended to be available at the industry level for health care researchers, policymakers, analytics companies and applications software to have access to health plan costs nationally on an aggregate basis for the first time. Machine-readable files are a requirement of the Transparency in Coverage Final Rule. Health insurers are required to publicly display certain health care price information via machine-readable files on their websites. GN’s (ReSound, Beltone and Audigy) medical provider, BCBSMN will have “Transparency in Coverage” (TiC) information available. Click here to view BCBSMN TiC’s information on services on how machine readable files will help with the new transparency requirements.