Patient Care Coordinator
Smile Brands•Rolla, MO
•Onsite
About The Position
As a Patient Care Coordinator, you will play a crucial role in creating positive patient experiences by utilizing the innovative G3 approach (Greeting, Guiding, Gratitude). Your responsibilities will include making patients feel welcome and supported, whether they are visiting for treatment or calling to schedule an appointment. Additionally, you will assist patients with financial arrangements for their treatment.
Requirements
- At least one year related experience
- Knowledge of dental terminology
- Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Nice To Haves
- Previous experience in a dental or medical office setting
Responsibilities
- Create a welcoming atmosphere for patients and greet each patient with a warm welcome
- Assist patients with check in/check out procedures (including insurance verification)
- Schedule appointments
- Provide information about services and payment options, guiding them through their visit with ease and professionalism
- Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Benefits
- paid time off ("PTO")
- health
- dental
- vision
- health savings account
- telemedicine
- flexible spending accounts
- life insurance
- disability insurance
- employee discount programs
- pet insurance
- 401k plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
