Patient Care Coordinator-Prattville Urgent Care-FT

Jackson HospitalMontgomery, AL
8hOnsite

About The Position

The Front office Coordinator is responsible for appointment scheduling, answering telephones, greeting and receiving patients and visitors, patient check-in and out, creation of patient charts, maintaining office supplies, entering patient diagnosis codes into the computer system, making deposits, maintaining and accurately filing the office medical records, and serving a supervisory function to the front office staff.  Duties also include retrieving and delivering charts or information to requesting parties, filing charts, organizing chart audits and other information on a timely day to day basis. Responsible for the coordination of front office operations and balance the daily receipts.

Requirements

  • High School Diploma or Equivalent
  • Previous work experience in a physician’s office
  • Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care
  • Excellent verbal and written communication required
  • Good telephone etiquette and customer relations skills
  • CPT and ICD-Coding, computer
  • Electronic medical record and practice management software
  • Manual dexterity and visual acuity necessary to utilize the PC and calculator
  • ability to sit for prolonged periods of time
  • verbal communication and hearing ability to communicate with a multitude of patients and visitors
  • Must be able to meet department attendance requirements

Nice To Haves

  • certification from accredited Medical Assistant program preferred
  • X-ray
  • Venipuncture
  • EKG
  • Laboratory equipment and CLIA waived tests

Responsibilities

  • appointment scheduling
  • answering telephones
  • greeting and receiving patients and visitors
  • patient check-in and out
  • creation of patient charts
  • maintaining office supplies
  • entering patient diagnosis codes into the computer system
  • making deposits
  • maintaining and accurately filing the office medical records
  • serving a supervisory function to the front office staff
  • retrieving and delivering charts or information to requesting parties
  • filing charts
  • organizing chart audits
  • coordination of front office operations
  • balance the daily receipts
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