Patient Care Coordinator
About The Position
Join Evara Health, where our mission to provide essential, high-quality healthcare services brings life-changing care to communities most in need. With 17 local centers and mobile health units across our network, we offer comprehensive care encompassing primary care, dental, behavioral health, pediatrics and more. At Evara Health, we are more than just a healthcare provider; we are a mission-driven, team-based organization. Our professionals come for the purpose and stay for the supportive culture and the strong, community-focused teams. Embark on a career that fulfills more than just professional goals—it transforms lives every day. About this Role: Appointment Coordination & Patient Tracking – Schedule and monitor medical and behavioral health appointments, track patient progress, and support provider tasks and orders. Care Coordination & Case Management Support – Assist the Prevention Case Manager with patient care coordination, follow-up, and addressing barriers to treatment. Documentation & Communication – Process and manage patient records, referrals, and provider orders, including scanning, faxing, and routing documents. Regulatory Compliance & Customer Service – Ensure adherence to policies, maintain high-quality patient interactions, and facilitate connections to resources that address Social Determinants of Health. Team Collaboration & Additional Duties – Work collaboratively with colleagues, provide mentorship, and support organizational goals as needed. Why You'll Love Working Here: Impact: Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing. Growth: We support your professional development through continuous learning and opportunities to grow within Evara Health. Recognition: As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction.
Requirements
- Minimum of High School Diploma or GED
- 2 years professional experience in a health or behavioral health practice preferred
- This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com [https://info.flclearinghouse.com/].
Nice To Haves
- Bachelor’s degree in health or related field preferred
Responsibilities
- Schedule and monitor medical and behavioral health appointments, track patient progress, and support provider tasks and orders.
- Assist the Prevention Case Manager with patient care coordination, follow-up, and addressing barriers to treatment.
- Process and manage patient records, referrals, and provider orders, including scanning, faxing, and routing documents.
- Ensure adherence to policies, maintain high-quality patient interactions, and facilitate connections to resources that address Social Determinants of Health.
- Work collaboratively with colleagues, provide mentorship, and support organizational goals as needed.
Benefits
- Generous Time Off: Enjoy 15 days of paid time off with an option to cash out unused days.
- Holidays: Celebrate with 10 paid holidays and an additional day off for your birthday.
- Wellness Perks: Enjoy a free gym membership to support your health and fitness goals.
- Educational Support: Take advantage of education assistance programs to further your professional development.
- Career Advancement: Numerous opportunities to advance within leadership or other roles.
- Education Assistance: Up to $1,500 a year for education assistance including trainings, certifications or formal education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
