Patient Care Coordinator
About The Position
Our office, Advanced Periodontics Implant Center in Rancho Mirage, CA is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. The ideal candidate should bridge the gap between customer obsession and clerical management, dealing with complaints and giving accurate information. The goal is to make guests and visitors feel comfortable and valued during their visit. As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. A career with us is a chance to work with everyone involved in the future of Specialty dental care, including Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more, all working together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed, fostering a culture of continuous learning and supporting team members in all aspects of their lives—at home, at work and everywhere in between.
Requirements
- Minimum 1 year of proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g fax, printer ect.)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- A high school diploma
- Desires to help your patients
Responsibilities
- Welcoming patients to the dental office
- Maintaining accurate patient records
- Answering all incoming calls and redirecting them or keeping messages
- Check, sort and forward emails
- Keep updates records and files
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
- help to facilitate/coordinate other office responsibilities as needed
Benefits
- BCBS Medical & Dental insurance Options
- VSP Vision Coverage
- Complimentary Life Insurance Policy (employee only)
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k) plan w/match options
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
