Patient Care Coordinator - Family Eyecare Specialists

Keplr Vision • Caldwell, ID

16h • Onsite

About The Position

The Patient Care Coordinator is a friendly, professional, and detail-oriented individual responsible for providing exceptional customer service and making a difference in the lives of patients. This dynamic, customer-facing role serves as the first point of contact for patients, offering a welcoming atmosphere and top-tier care. The company is willing to train the right person who is passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career.

Requirements

• 1+ year of customer service experience
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Nice To Haves

• healthcare experience

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Benefits

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees