Patient Care Coordinator

SALT Dental Partners•Albany, OR

About The Position

Join Our Exceptional Dental Team! Are you someone who genuinely enjoys working with people and wants to be part of a team that makes a real impact on patients’ lives? At Paventy & Brown Orthodontics, we’re looking for individuals who care about the experience just as much as the outcome. About Us: Paventy & Brown Orthodontics is a growing, multi-location practice built around one simple idea—patients should feel comfortable, cared for, and confident every step of the way. We combine high-quality orthodontic care with a friendly, upbeat environment that keeps patients (and team members) excited to be here. Our team is made up of hardworking, supportive people who take pride in what they do. We value consistency, communication, and showing up for each other just as much as we do for our patients. What We Offer: Competitive compensation package. Supportive work environment with modern facilities and advanced technology. Opportunities for mentorship and career growth. A diverse patient population and rewarding clinical experiences. Join Our Team: If you're ready to take your dental career to the next level and join a dynamic team committed to excellence, we want to hear from you! Apply now by submitting your CV or resume and optional cover letter outlining why you're the perfect fit for this position. Don't miss this opportunity to be part of a practice that values your skills and contributions. Join us in making a positive difference in the lives of our patients!

Requirements

Two (2) or more years of practical experience, including medical or dental front desk experience and medical or dental insurance verification experience.
Detailed oriented and comfortable working in a fast-paced office environment.
Commitment to being punctual and reporting to work on time.
Ability to act with integrity, professionalism, and confidentiality.
Desire and ability to learn new skills and be a team player.
Exceptional written and verbal communication skills.
Strong interpersonal skills and the desire for professional growth.
Be organized and possess a superior knowledge of dentistry and dental terminology.

Responsibilities

Greet and engage patients with respect and a smile.
Use multiple computer programs to manage data and chart tasks related to patient information.
Communicate with patients about their status and condition through emails, phone calls, texts, and face-to-face conversations.
Maintain and update patient accounts with contact information, insurance, and financial information in a confidential manner.
Schedule patient visits and answer questions, including billing and preparation.
Maintain a clean, sterile, and patient-centric working environment.
Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).