Patient Care Coordinator

LC SERVICES 1 LLC•Wake Forest, NC

13d

About The Position

We are seeking a friendly and organized Patient Care Coordinator to manage the day-to-day operations. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience from the initial phone call to check-out. This position involves scheduling, managing patient records, and discussing treatment plans and insurance details, as well as assisting with various administrative tasks.

Requirements

High School Diploma or equivalent required.
1+ years of experience in a dental office required.
Bilingual, required.

Nice To Haves

Endodontic experience, preferred.

Responsibilities

Serve as the first point of contact, greeting patients warmly and addressing phone inquiries professionally.
Schedule appointments and maintain an organized, up-to-date patient calendar.
Review and discuss treatment plans, insurance coverage, and patient balances.
Accept and accurately record payments received in-office, via phone, or by mail.
Ensure all patient information, including radiographs and paperwork, is updated and complete before each appointment.
Perform additional duties as assigned to support the practice's operations.