Patient Care Coordinator
About The Position
The Ohio State University College of Dentistry seeks a full-time Patient Care Coordinator for the Advanced Prosthodontic Program. The college’s Advanced Prosthodontic Program trains graduate students in attaining excellence in clinical prosthodontics, prepare for careers in private practice, teaching and/or research, and become eligible for examination by the American Board of Prosthodontics. The clinical component of the program includes all phases of prosthodontics: fixed prosthodontics; implant prosthodontics; complete denture prosthodontics; maxillofacial prosthetics; and removable partial prosthodontics. Reporting to the Director of the Advanced Prosthodontic Program, this position is responsible for the following:
Requirements
- Bachelor's degree or equivalent experience
- This position requires successful completion of background check(s) and drug & alcohol screening.
Nice To Haves
- A minimum of 4 years’ experience working in a health care setting, scheduling appointments and treatment planning
- Demonstrated ability to clearly communicate subject‑matter expertise in both written and spoken format.
- Accurately assess students' learning abilities, needs, and styles with written and verbal communications
- Can work closely and cooperatively with faculty, staff, residents and patients to assist in the multidisciplinary operation and management of prosthodontic and dental implant patient care.
- Computer skills and background in specific computer applications such as electronic health records IHIS and AxiUm, Microsoft Office Suite and computer competency including e-mail.
Responsibilities
- Patient Communication and Relationship Management: Serve as the primary point of contact for patients, explaining complex treatment plans and building rapport to ensure a positive patient experience in the Advanced Prosthodontics Clinic.
- Treatment Planning and Coordination: Collaborate with the residents to present treatment plans, schedule all appointments, and manage the logistics of multi-phase treatment.
- Financial and Administrative Management: Discuss financial arrangements, process insurance claims, and manage patient payments to ensure all financial matters are handled accurately and transparently.
Benefits
- Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
- Paid time off, including sick and vacation time and 11 holidays.
- State retirement plan or an alternative retirement plan, both with generous employer contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
